Deanna Cook was on the phone with a 911 operator, in her home, reporting that she was being attacked. The 32 year old woman is reported to have been on the phone with 911 for 11 minutes and police are reporting that they responded within nine minutes which is how long it took to locate her home address.
The police report that upon arriving at her home, they did not get an answer at the door and were unable to reach her on the cell phone that she had been calling from. Unable to reach her, the police are reported to have left her home.
Cook was found dead, in her bathtub, by her teenage daughter who came looking for her when she did not show up to church on Sunday. The teenager was accompanied by other relatives who helped her break into the home.
Delvecchio Patrick, Cook’s ex-husband, has been charged with her murder.
It is reported that the police have declined requests for the 911 transcripts but according to Dallas Morning News reports,
“Deanna Cook was heard choking, gurgling . . . screaming ‘Delvecchio, why are you doing this?’”
Patrick had been arrested multiple times in the past, for allegedly assaulting Cook and police had been called to the home before.
Cook’s family is asking some important questions and questioning if the police could have saved her life if they had taken a different course of action.
Police are reporting that the major error was made by the 911 dispatcher who failed to alert the police that the incident they were responding to was very serious and that Cook was being attacked. Police say that they were only responding to “a disturbance”.
The unidentified 911 operator claims that she did not know what was going on in the house during the call, stating to the Dallas Morning News,
“I can say that it’s obvious that there was an active disturbance taking place, the screaming and things like that, so I can’t say that I knew what was going on, other than there was a disturbance.”
The Dallas Police Department issued a statement saying, it was “seeking to determine if the nature of the  call was sufficiently communicated…to the responding officers.”